Frequently Asked Questions
What’s the time Mr Wolf? It’s time to answer some of HungryWolf®’s most frequently asked questions?
Can’t see your query below? Drop us a line and we’ll be in touch.
Don’t panic, you’re not alone! Lots of business owners are confused by the fast-paced and ever-changing online world. So don’t let that put you off getting a website for your business. In fact, if you own a business you need a website! And we’re here to help. We know what works for most small businesses and what you need to do to get found online. So get in touch today and let’s get you online.
At HungryWolf®, we like to keep things simple with low rate monthly plans. Our small business websites start from just £29 per month with no setup fees. You can view our website pricing here. There are no other costs involved – that’s it!
Your ongoing fee is to keep your site up and running and working for you. It includes website hosting, domain name renewal, Google business suite management, local SEO, copywriting, editing and updating of content, security updates and upgrades, scheduled backups, and advice and support where possible. Rest assured, you won’t need to get involved in anything too ‘techy’ and we promise to keep things simple.
Nope. None. Not at all! Just one simple monthly fee for setup and ongoing management. It’s all-inclusive and exceptionally simple. G Suite for business costs are included. Unless your requirements change, there are no other additional costs involved.
Yes. Sure, we’re web designers so we’re going to say that, but if you would like to portray a professional image for your business or trade, then you need a website. If you would like more customers or clients, then you need a website. If you want to make it really simple for people to get in touch with your business, then you need a website. Trust us, it’s worth it and we’ll do all the hard work for you.
Of course. There is a simple transfer process to complete before we can start work with your site on our servers, but rest assured that you remain the owner at all times.
Your current hosting provider may be great, but we do need to transfer your domain and hosting services to our servers before we can start any work. This is due to our hosting environment requirements, which provide additional security and fast loading speeds.
Yes. Every website we create includes a G Suite account, giving you access to professional Gmail for Business, online storage, shared calendars, video meetings, and more. This keeps the technical side of email and syncing your devices very simple and secure. It is specifically built for business and helps you run your business on the go.
Certainly. All websites include basic copywriting and five high-quality stock images (this is usually enough, but more can be obtained for a small fee if required). Once we discover what you currently have, what you do, where you do it, and who you do it for, then we do additional online research into your market so we can deliver the best results possible. It’s always nice to include images or photos of your best work to show off to potential customers, so it’s a good idea to start building a portfolio.
Yes. We work with local and international online companies that provide logo design for a range of budgets. Designed to match your existing or new business colour scheme / style / website, we will ensure you get the best professional results possible.
If you’d like any changes, additions, or alterations to your website, simply email email@example.com and we’ll sort it out for you.
We recommend all sites are refreshed from new. All our websites are built from the ground up using some of the best themes and structures available using WordPress’s secure custom hosting environment. This allows us to ensure your site is fully up-to-date with current standards and that SEO will work for you. If you have existing content, images, menus, etc. then the process is really simple and your current website can be copied to your new version with no issues.
Our aim is to get your website live ASAP. The exact timeframe depends on how quickly you can provide the information we need. In most circumstances, we suggest 2-4 weeks until completion (but usually much sooner). We also need to take into consideration any domain name transfers and 3rd party logo design or copywriting that may be required.
Firstly, we can’t and don’t promise first page results with any website we develop. If anyone does, then walk away…fast! We do, however, promise to do our very best with the resources we have and the information we are given. We have many years’ experience of helping small business websites online, and the results speak for themselves. Yes, there have been ups and downs and Google likes to move the goalposts without warning to keep us on our toes (paws), but if we work together to gather the right information, target the right market, and keep a close eye on your competitors, then there is no reason why you won’t get the best results.
All payments are taken through Direct Debit using a secure 3rd party provider named ‘GoCardless’. You have full control over your payments and you’re covered by the Direct Debit Guarantee. We don’t store any card information ourselves.
Due to the amazing nature of the internet, we create and manage websites for businesses in Birmingham and across the UK. So if you own a local business anywhere, we can help you. We rarely meet our clients face-to-face – that’s the glory of the internet. We can do all our business online and pass on the savings to you.
While we don’t currently offer eCommerce web design for webshops or stores, we offer small business brochure websites that are designed to get you found online.
Sure. We can help set up new campaigns or review existing accounts. Designed to complement your website and existing SEO, using Google AdWords can help give your site a boost at any time.
Nope. But it may help get you business. If you are unsure what to do or how to do it, then we can help. We can even manage your social media accounts for you.
Yes, the site and content will all be yours. Please note that stock images may have 3rd party copyright and there are ongoing licenses for software development involved. If for any reason you need to move away from our services or close your website, we’ll do our best to help and you’ll receive copies of all content for your records. All we ask is that we can use screenshots and descriptions for our portfolio.